The procedure to carrier unlock any Alcatel Phones

Please make sure to read all of these instructions. Failure to do so can cause your phone to be hard locked and never be able to be unlocked. If the code does not work, please DO NOT keep trying to use the code. Code Format: You will receive your code in the following format: 9876543210, 9876543210, 9876543210, 9876543210 If you have only 5 attempts or lower, please only use the first code. This is to avoid using up your attempts.

How to Unlock most Alcatel Phones:

  1. Turn on your phone with a non accepted SIM card
  2. The phone will prompt you for the unlock code
  3. Enter the unlock code provided
  4. Your phone is now unlocked!
Please only use the first & third Code, contact us at [email protected] if you are having issues

Alternate Method:

  1. Turn on your phone without a SIM card
  2. Compose: *#0000*CODE# and the unlock code provided
  3. Then Compose: *#0001*CODE# and the unlock code provided
  4. Your phone is now unlocked!

How to Unlock Alcatel 531 & 535

  1. Turn ON your phone without a SIM Card inserted.
  2. Press * and without releasing, type 787292.
  3. A new menu “Unlock Network” will appear, then select “YES”.
  4. Enter the Code.

Troubleshooting:

If your code does not work, please email back and provide us the following information: Dial *#06# and double check the IMEI. Also, please provide the Provider ID from the back of your Alcatel phone above your IMEI number. It looks like 9999X-9XXXXX9. For example: Model: ONE TOUCH 5010D Rogers Made in China 5010D-2ATBUS1-R — This is what we need. 013121234512345

If you are unable to find the above, please provide us this information: Please type ***#837# or **#3228#. Your phone will provide you with a lot of alphanumeric characters If you can find any lines that start with X, please send us that. If you cannot find any that start with X, please contact us at [email protected] For example: X325CS87 NOTE: If we did not answer your questions or you have a different problem unlocking your Alcatel, reply to the instructions e-mail we sent you including the message history with a detailed explanation of the problem you are having. In this way, we will be able to locate your request and assist you much quicker.

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